We will not argue about whose banking system is the best in the world. There are different factors to consider for each market so that it is difficult to establish a ranking. (In addition, it would be a boring task.)
But consider the following question. Given the present rate of emergence of new technology and changing models of interaction, how do you think banking will be affected in the years to come?
If you look at banks and financial services in emerging markets, you cannot help but notice the vast number of services provided by banks to their clients that U.S. banks fail to provide. As a customer of several banks in Eastern Europe and an active participant in the fintech community, I can say that many banks in these countries are using technology in order to provide innovative services to their customers.
While this may not be news to those in the banking world in the U.S., I believe it would surprise many bank customers. But consider the difficulties of interacting with the bank beyond straightforward transactions. Continue reading “14 Surprising Services Offered at Banks in Europe”